WHAT’S YOUR FAVOURITE PART OF THE JOB?
HMMM. THERE ARE SO MANY. I THINK, HONESTLY, IT'S WHEN I SEE THE LOOK OF ABSOLUTE JOY ON THE FACES OF THE COUPLE DURING THE RECEPTION. AFTER THE NERVES ARE GONE, THE 'BIG STUFF' IS OUT OF THE WAY, AND THEY'RE JUST ENJOYING THE PARTY, IT'S TOTALLY GRATIFYING TO KNOW THAT I PLAYED A PART IN GIVING THEM THAT EXPERIENCE.
WHAT’S THE BIGGEST LESSON YOU’VE LEARNED, AND WOULD PASS ALONG TO OTHER NEW WEDDING PLANNERS JUST GETTING STARTED?
DO YOUR RESEARCH! IT'S SO IMPORTANT TO MAKE CONNECTIONS IN THE INDUSTRY, CHECK OUT NEW VENUES AND VENDORS, AND MAKE SURE YOU'RE RECOMMENDING QUALITY PROFESSIONALS TO YOUR COUPLES. ALL IT TAKES TO TARNISH YOUR REPUTATION IS ONE TERRIBLE RECOMMENDATION OR BAD DECISION ON YOUR PART. SECONDLY, CUSTOMER SERVICE IS SO VERY IMPORTANT. I CAN'T TELL YOU HOW MUCH TIME I WASTE FOLLOWING UP AGAIN AND AGAIN WITH PEOPLE WHO REFUSE TO RETURN MESSAGES. I KNOW HOW FRUSTRATED I AM BY THAT IN DEALING WITH OTHER PROS IN THE INDUSTRY, SO I STRIVE TO BE FAST AND EFFECTIVE IN ALL OF MY COMMUNICATIONS WITH MY CLIENTS AND WITH OTHER INDUSTRY PROS.